Mercure Manchester Piccadilly Hotel

Fantastic room, great facilities and overall a very pleasant stay in the centre of Manchester

I had quite a long (5 nights) stay at the Mercure this time. I have been about ten times in the last fourteen years to attend a conference. This time I stayed on for a bit afterwards going out into town on the Sunday evening and to the theatre on Monday. The staff were the friendliest and most efficient they have been in all those stays - their willingness to please was very noticeable. Rebecca at reception (and her colleagues) were very kind and printed out my crossword for me every morning which was a bit of a pain for them because the only printer working for them at that point was three floors up from their desk. Abbie and Rose looked after me very well in the dining room and at breakfast - they are real superstars. Thomas was my waiter at supper on Friday and he was delightful - efficient and charming. My room was comfortable as always, there was good water pressure in the shower and it was all very clean. All the public areas of the hotel were in good condition and the food in the restaurant was much better than I remember it previously. Overall it was a fabulous stay. The location is great with the bustle and fabulous food of China Town in one direction and the delights of the Arndale Centre in the other. I went to the Exchange Theatre (a short walk from the hotel) to see the brilliant Daniel Kitson and walked to the Old Wellington pub on Sunday afternoon to have supper before Becky Hill at the Arena. Manchester is a great place. I felt safe and loved how busy and vibrant everywhere was.

The hotel is in an excellent location. Handy for the train station, shops and lots of good restaurants. The restaurant on the third floor was appreciated on the first night of our stay. The food was cooked and presented well and the staff were attentive. Breakfast is self service. There’s a good choice of hot and cold food. Staff were very friendly, helpful and welcoming. The room was clean and the beds very comfortable. The room was a little chilly but we were warm enough with the additional duvet that we were given. There was plenty of hot water and the shower was good.

Location is great! Walking distance to all the sights , shopping and dining. Room is clean , good size and comfortable bed, also clean bathroom with shampoo and soap which smell nice. I like that there is a coffee station, fan, iron and hairdryer. Friendly staff and excellent Manchester Bee Cocktail , compliments to Sahar as well thanks to Chloe for the nice recommendations about the city. View from the 14th floor is amaizing. I especially like the complimentary water station by the reception and that you can leave your luggage in the hotel.

Staff where great, vert attentive and genuine. Breakfast was excellent!