Fantastic room, great facilities and overall a very pleasant stay in the centre of Manchester
Reece
2025년 4월
Perfect central location and easy ( but expensive) to park close by. We were attending a function at the hotel so very convenient. Staff were friendly and helpful. Room was spacious and bedding clean and fresh. Good to be able to alter ac levels to cool the room down, so often hotel rooms are hot and stifling. Not the case here, very comfortable temperature.
Hardman
2025년 5월
I had quite a long (5 nights) stay at the Mercure this time. I have been about ten times in the last fourteen years to attend a conference. This time I stayed on for a bit afterwards going out into town on the Sunday evening and to the theatre on Monday. The staff were the friendliest and most efficient they have been in all those stays - their willingness to please was very noticeable. Rebecca at reception (and her colleagues) were very kind and printed out my crossword for me every morning which was a bit of a pain for them because the only printer working for them at that point was three floors up from their desk. Abbie and Rose looked after me very well in the dining room and at breakfast - they are real superstars. Thomas was my waiter at supper on Friday and he was delightful - efficient and charming. My room was comfortable as always, there was good water pressure in the shower and it was all very clean. All the public areas of the hotel were in good condition and the food in the restaurant was much better than I remember it previously. Overall it was a fabulous stay. The location is great with the bustle and fabulous food of China Town in one direction and the delights of the Arndale Centre in the other. I went to the Exchange Theatre (a short walk from the hotel) to see the brilliant Daniel Kitson and walked to the Old Wellington pub on Sunday afternoon to have supper before Becky Hill at the Arena. Manchester is a great place. I felt safe and loved how busy and vibrant everywhere was.
Hughra
2024년 11월
The reception staff when we arrived were fantastic, we had arrived too early but he was very helpful storing our bags. Room was ok and had a great night sleep. Breakfast service very good.
Blacksheep410
2025년 3월
The hotel is in an excellent location. Handy for the train station, shops and lots of good restaurants. The restaurant on the third floor was appreciated on the first night of our stay. The food was cooked and presented well and the staff were attentive. Breakfast is self service. There’s a good choice of hot and cold food. Staff were very friendly, helpful and welcoming. The room was clean and the beds very comfortable. The room was a little chilly but we were warm enough with the additional duvet that we were given. There was plenty of hot water and the shower was good.
Karen
2024년 12월
Staff were lovely. Location was good. Breakfast had good variety. It was my birthday and they gave us a free upgrade and put birthday banners on the bed with balloons and free gin bottles.
Molly
2025년 1월
Location is great! Walking distance to all the sights , shopping and dining. Room is clean , good size and comfortable bed, also clean bathroom with shampoo and soap which smell nice. I like that there is a coffee station, fan, iron and hairdryer. Friendly staff and excellent Manchester Bee Cocktail , compliments to Sahar as well thanks to Chloe for the nice recommendations about the city. View from the 14th floor is amaizing. I especially like the complimentary water station by the reception and that you can leave your luggage in the hotel.
Anja
2024년 8월
Location was excellent, it was right in the heart of were we needed to be and had everything we needed to go within walking distance. The room was spot on it had exceptional views of the city which I was pretty fond of. Bed was comfy, the shower was powerful and hot. The staff were very friendly and welcoming. Best of all was there was no issues which is the thing everybody hopes for when going to a hotel.
Bennett
2024년 11월
Staff where great, vert attentive and genuine. Breakfast was excellent!
Stephen
2025년 1월
Check in was smooth and easy staff very helpful, Dinner at Restaurant food was fantastic had the fish and pie both cooked to perfection. Breakfast was plentiful and lovely (one let down was they no longer did the no-sugar added Alpen). Room was comfortable and clean. Restaurant staff Abbie, Neil and Amelia and Roy very friendly and helpful, and Rose as always brights up the day with her personality and friendly ways. Ian on reception made our check out very friendly and looking forward to come again
Bellah451
2024년 8월